I would just like to extend my thanks to yourself and your team at Toowong Mitsubishi for the recent delivery of my new Lancer Ralliart sedan. In particular, I was extremely impressed by the level of service and knowledge provided by Mr Sebastian Swann.
I walked into the dealership late in January merely wishing to ask some questions from your Ralliart rep, and after spending some time with Sebastian discussing the car, was happy to discuss a purchase. He displayed a very good knowledge of the car, including many features that a previous dealer never mentioned. This thorough explanation and test drive was quite helpful in making the decision to buy the car, despite the fact I hadn't intended to purchase it so soon.
Sebastian was also very helpful and efficient throughout the financing and delivery stages, and I would not hesitate to refer any interested friends to Toowong Mitsubishi in future. Thanks again, and I look forward to dealing with you again in future.
Regards
Matthew C
My husband and I have just recently purchased a Pajero from your dealership.
I would just like to let you know that the staff I have dealt with in particular Melissa Gilding and Jessica Tomlinson, were extremely helpful, professional and made the whole experience very smooth. Their confidence and knowledge was very reassuing to me as I have never bought a brand new car before and was quite daunted by the whole idea.
My father, George Teasdale, has in the past purchased a few cars through your dealership at Toowong and has had very positive experiences. I was pleased that my experience with these two staff members was the same.
Please pass on my comments to these two ladies a I feel they did a terrific job and are a credit to your Dealership & profession.
Yours sincerely,
Lesley P.
I would like to let you know of our experience in buying a vehicle from Anna Morgan-Varlow at your dealership. I have been looking for a new car for some time. I like to spend time over a purchase of such magnitude and therefore had looked at a number of vehicles at a number of dealerships over the past few months.
I think what helped to make my decision was that Anna was prepared to give me all the information I wanted – if she didn’t not know the answer she found it out and got back to me quickly. She gave me time to make my decision without making me feel pressured and my wife and I found her to be totally professional in all our dealings with her.
I hope I will be able to deal with Anna Morgan-Varlow next time I want a new vehicle.
Kind Regards,
Selwyn G. Thankyou Seb (and Frank I suppose!!)
I'm very happy with the service you have provided to me, and the car is terrific..much more so than I had expected. I was simply after a standard GLX with air in the rear, and I feel as though I've ended up with a top of the line model for an incredibly good price.
Again, many thanks and have a great Christmas.
Regards
Russel
Thank you Sebastion
I must say you have a most professional team at Mitsubishi Toowong. Buying a car is a traumatic business but staff members, particularly Frank almost made it a pleasure. Just a gentle reminder to send my son David Dixon a spotters cheque for $100 for recommending that we come to see you. He bought a car from Robbie a couple of weeks ago.
Thank you again for all your help
Kind Regards
Janet Dixon
Nick,
I thought i would send you a note to clarify my feedback I gave in the survey, following my recent purchase of a Triton.
First of all, I have to say that I was extremely happy in my dealings with Sebastian. I manage a sales team of about 50 people, so I hopefully recognise good sales skills when i see them. Sebastian was very personable, he listened to what I wanted, and from your point of view, he sold me lots of high-margin extras on the car. I will happily recommend him to other people who like the look of my ute. You would do well to have more like him.
I would also say that I am satisfied with the overall service i have received from Toowong Mitsubishi. The follow-up Sebastian organised on the couple of things that need fixing was excellent.
Kind Regards
Tony Dennis
Hi Natasha
To the Toowong Mitsubishi sales team,
Thank you for all your efforts and support in helping me choose a new car. Your service was excellent. The team were courteous and considerate. I received all the information I needed and was given appropriate advice in order to make an informed decision.
I chose Mitsubishi cars due to the 10/5 yr warranty and 5 yr road side assist, and overall I considered them to be better value for money. I chose the Lancer model as at I was looking for a mid-size car in that price range. It was the most spacious inside, and best laid out interior compared to rivals. Also, the RX limited edition version made value for money even better.
I had previously gone to another dealership, but found they could not get the model and colour of car that I wanted. The Toowong Mitsubishi sales team went out of their way to get me the model and car colour that I wanted. Due to the great service provided, I decided to buy through the Toowong dealership.
I will recommend others to buy Mitsubishi cars through your dealership.
Kind Regards,
Cameron Radel
Kind Regards
Cameron
Hi Leighton
Just a quick not to say thank you to the team at Toowong Mitsubishi. Stephen, Frank, Donna and Yourself were superb to deal with throughout the whole process and more importantly the car is fantastic. I would be more than happy to recommend Toowong Mitsubishi to anyone looking for a new car. |